Your PrivacyMatters

At Crypoverse, we're committed to protecting your personal information with the highest standards of security and transparency in the crypto space.

Effective Date: June 2025

This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you access our services including our website, APIs, merchant tools, mobile interfaces, and other platforms.

Bank-Level Security

SSL encryption, secure hashing, and advanced monitoring protect your data.

Full Transparency

Clear information about what data we collect and how we use it.

Your Rights

Access, correct, or delete your data. You're in control.

1Who We Are

Crypoverse is a digital payments gateway powered by blockchain, enabling businesses and individuals to send, receive, and manage cryptocurrency payments with transparency, user control, and security in handling data.

2Information We Collect

Information You Provide Directly

Account Details

Full name, email, username, and password.

KYC Data

Government-issued ID, selfie, business registration documents.

Merchant Information

Wallet address, legal entity name.

Support Communication

Queries, tickets, chat logs, or complaints.

Automatically Collected Data

Device Data

IP address, browser type, OS, device ID, language preferences.

Usage Logs

Pages visited, login timestamps, referral sources, session activity.

Cookies & Analytics

Session cookies and tools (Google Analytics, Cloudflare).

3How We Use Your Information

Create and maintain your Crypoverse account.

Process crypto payments and manage wallet activity.

Prevent fraud, comply with AML/KYC regulations.

Improve, monitor, and personalize services.

Send updates, alerts, and important notifications.

Fulfill legal obligations under applicable laws and financial regulations.

4Legal Bases
Consent: Marketing subscriptions
Contract: Service provision
Legitimate: Security & improvements
Legal: AML, tax compliance
5Information Sharing
Service Providers: Hosting, verification
Regulators: Legal compliance
Business Transfers: M&A activities
Blockchain: Public transaction data
6Your Rights
• Access or export your data
• Correct inaccuracies
• Request deletion
• Object to processing
• Withdraw consent
7Cookies

Performance and security cookies. Disable non-essential via browser settings.

8Security

SSL encryption, secure hashing, IP monitoring, role-based access.

9Retention

Data retained per legal requirements. Secure deletion upon account closure.

10Children

Services not for users under 18. Contact us if minor data submitted.

11Third-Party Links

We're not responsible for external sites or blockchain networks. Review their privacy policies separately.

12International Transfers

Data transfers across borders safeguarded via standard contractual clauses.

13Policy Updates

Updates posted on this page. Significant changes notified via email or platform alert.

14Contact Our Privacy Team

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